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JCWI: Complaints and Ethics workshop

(NEW) Complaints and Ethics workshop

Trainer: Rimmy Badi
Level: All levels
CPD: 2 hrs
Start: 22nd October, 2019 at 3:00pm
End: 22nd October, 2019 at 5:00pm

This course is divided into 2 sections – firstly on complaints and secondly ethics in daily practice. This is a very practical training which is intending to equip you with a better understanding on how to deal with complaints and ensure that you are always complying with the standards of the professional conduct in your daily practice.


• Using practical case examples, we will examine the regulatory requirements and assess how you can ensure compliance with the complaints scheme.

• You will gain an understanding of how to handle any formal client complaints and the new complaints re-direction scheme.


This course aims to deliver key reminders of professional conduct and ethics.

• We will get you thinking about common core ethical principles and how to identify issues.

• In considering the case studies we will refer to the OISC Codes of Standards to ensure you are able to identity issues in your practice.

• This course is for you to understand how to apply the Codes to your cases.

Complaints and ethics is for all lawyer's beginners and experienced.


22 October 2019 - 3:00pm - 5:00pm
Central London
Joint Council for the Welfare of Immigrants (JCWI)
Booking Contact Details: 
Lucia 020 7553 7466
Booking contact email: 
EIN Regions:
Type of event:
Legal training